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Privacy Policy

WE TAKE OUR CUSTOMERS PRIVACY SERIOUSLY AND WE WILL ONLY COLLECT AND USE YOUR PERSONAL INFORMATION AS OUTLINED BELOW

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit www.wiseleecruise.com and browse without having to provide personal details. During your visit to the www.wiseleecruise.com you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at info@wiseleecruise.com.

 

COLLECTION OF PERSONAL INFORMATION

 
  1. Wise Lee Holidays Sdn Bhd does not sell, share or trade customers personal information collected online with third parties. When you create a Wise Lee Holidays Sdn Bhd account the personal information we collect may include your:
    • Name
    • Delivery Address
    • Email Address
    • Telephone Number
    • Mobile Number
    • Date of Birth
    • Gender
  2. The personal information we collect from you will be used in some or all of the following ways:
    • To use as a billing purpose for creating receipt/invoice, etc.
    • To fulfill your reservation, port registration and passenger’s manifest usage.
    • To process your orders and to provide you with the services and information offered through our website and which you request
  3. If you make reservations or bookings for other individuals through our website, we may request personal information about such individual. You must obtain all requisite consent of such individuals and ensure they are aware of, understand and accept this Privacy Policy prior to providing their personal data to Wise Lee Holidays Sdn Bhd.

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes

  • We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
  • When you register as a user on Wise Lee Holidays Sdn Bhd website, we will also use your personal information to send you marketing and/or promotional materials from time to time. If relevant, we will allow our sister companies to send relevant marketing materials to you.

 

UPDATING YOUR PERSONAL INFORMATION

 
  1. You can update your personal information anytime by accessing your account on Wise Lee Holidays Sdn Bhd website.

 

SECURITY OF YOUR PERSONAL INFORMATION

 
  1. Wise Lee Holidays Sdn Bhd ensures that all information collected will be safely and securely stored. We protect your personal information by:
    • Restricting access to personal information
    • Maintaining technology products to prevent unauthorised computer access
    • Securely destroying your personal information when it’s no longer needed for our record retention purposes

 

DISCLOSURE OF PERSONAL INFORMATION

 
  1. We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from Wise Lee Holidays Sdn Bhd website. In exceptional circumstances Wise Lee Holidays Sdn Bhd may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Wise Lee Holidays Sdn Bhd is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.
  2. We may however use your contact information to send newsletters from us and from our related companies.

 

CHANGES TO THE PRIVACY POLICY

 

Wise Lee Holidays Sdn Bhd reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. 

 

COMPLAINTS ABOUT BREACHES OF PRIVACY

 

If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us at info@wiseleecruise.com.